Keeping in mind the on-going situation of COVID-19 in our country, we are only doing no-contact delivery to play our part in flattening the curve so that the healthcare system doesn’t become overwhelmed.
The deliveries might be a bit delayed from our end.
But hey, that doesn't mean you can't shop! Grab your favorites from our store , and wait patiently, because "Sabar ka fal meetha hota hai!"
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us on 89032-60653 or write to us at email@example.com and we will try our best to resolve your issues.
For orders within India, once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Prepaid orders are not eligible for cancellation.
The customer agrees not to dispute the decision made by Studio Pehel and accept The Studio Pehel's decision regarding the cancellation.
CANCELLATION BY THE STUDIO PEHEL
Please note that there may be certain orders that we are unable to accept/fulfill and must cancel.
We reserve the right at our sole discretion to refuse or cancel any order for any reason.
Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verification or information before accepting any order.
We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.
The customer agrees not to dispute the decision made by Studio Pehel and accept our decision regarding the cancellation.
- Delivery takes 7-12 business days. Delivery time excludes payment verification & administrative processes.
- Custom Made /Made to Measure Products will be delivered in 2-3 Weeks.
For Urgent Orders /Quick Delivery - Kindly Whatsapp us on +91-8903260653
- Orders are mailed out within 48 hours upon payment verification excluding weekends & public holidays.
- Delivery is trackable and 100% insured.
- The customer or addressee (anyone living at the address) will be required to sign for the package at the door.
- If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
- As soon as the order is shipped, we will send a message with the name of the courier company and tracking number .
Your orders will only be processed and packed during the operation hours. Our mailing team operates from 11.00am to 6.00pm, Monday - Saturday(exclusive of Public Holidays