Specially For You

For The Designer In You !

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The Little Dress

Authentic Kotas

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OUR CLIENTELE SAYS

Testimonials

  • Pretty Good

    “I really loved the dress on my daughter.Thanks for delivering in such short time.” – Devyani Sukmar.

  • Tailored Blouse

    " Happy for the perfect fit i had for my blouse. a good store with friendly and helpful staff. " – Varshini

  • Custom-made Pattu pavadai

    "Thanks for the beautiful stitching & everything is really perfect ” – Shwetha .

  • Elegant

    "I have been a long time customer since my college days.Happy with their service. Good luck! ” – Sowmya .

  • Saree Shopping

    " It was really an awesome experience. Shruti made shopping so easier through whatsapp. I would definitely recommend other brides to shop here with out any hesitation. All items arrived on time as promised. " – Thivisha.

  • Thanks

    "Very easy transaction. Communication was very good. Quality of the saree material is excellent. Loved it."– Sowmya .

  • Good product

    As it is shown in the picture nice good product I am satisfied

  • Fabric store

    From start to finish, a wonderful experience. Love the collections , just like the website. Thank you, every one loved the fabrics !

  • Good experience

    " Favourite store for fabrics at affordable cost " - Priya

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Sizing

 

 

Shipping

We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us on 89032-60653 or write to us at studiopehel.in@gmail.com and we will try our best to resolve your issues.

The deliveries might be a bit delayed from our end.

But hey, that doesn't mean you can't shop! Grab your favorites from our store , and wait patiently, because "Sabar ka fal meetha hota hai!"

For orders within India, once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

CANCELLATION

  • Prepaid orders are not eligible for cancellation.

The customer agrees not to dispute the decision made by  Studio Pehel and accept The  Studio Pehel's decision regarding the cancellation.

CANCELLATION BY THE STUDIO PEHEL

Please note that there may be certain orders that we are unable to accept/fulfill and must cancel.

We reserve the right at our sole discretion to refuse or cancel any order for any reason.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may also require additional verification or information before accepting any order.

We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.

The customer agrees not to dispute the decision made by Studio Pehel and accept our decision regarding the cancellation.

COURIER

  • Delivery takes 7-12 business days. Delivery time excludes payment verification & administrative processes.
  • Custom Made /Made to Measure  Products will be delivered in 2-3 Weeks.
    For Urgent Orders /Quick Delivery - Kindly Whatsapp us on +91-8903260653
  • Orders are mailed out within 48 hours upon payment verification excluding weekends & public holidays.
  • Delivery is trackable and 100% insured.
  • The customer or addressee (anyone living at the address) will be required to sign for the package at the door.
  • If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
  • As soon as the order is shipped, we will send a message with the name of the courier company and tracking number .

MAILING HOURS

Your orders will only be processed and packed during the operation hours. Our mailing team operates from 11.00am to 6.00pm, Monday - Saturday(exclusive of Public Holidays

FAQs

Secure Shopping Info:

We believe in providing our customers top-notch services that enable them to enjoy a hassle-free shopping experience time and again. At the same time, we also give the utmost importance to our customer's safe & secure shopping.

Secure Payment

We have placed various levels of protections to ensure that our transaction process is extremely safe and that our customers' information is highly secure. All financial information entered by the customer are relayed between the participating Banks' servers through industry standard, SSL encryption protocol. Pehel’s servers do not hold any financial information of our customers.

Payment Partners

You can shop at studiopehel.com with confidence. We have partnered with Razorpay, one of the India's leading payment gateway, to accept payment via UPI, netbanking, credit cards or debit cards (including visa, mastercard, maestro), cash cards, mobile payments and wallet payments safely and securely for our customers.

Safe Shopping

Customer protection while being top priority for us, is also a two-way process. When buying on any online portal, caution must always be practiced by the user. Following are some tips that would help you ensure a safe and secure online shopping experience.

  1. Always protect your passwords and keep them private. Avoid using the same password for multiple online accounts.
  2. If using a public computer or terminal, always log out when you complete an online session.
  3. Be careful of unsolicited e-mail and telephone contacts. studiopehel.com will never e-mail or call a customer and ask for or verify their pehel account password, credit card, banking account number or any sensitive information. If you receive such suspicious e-mails or calls please do notify us.
  4. Ensure that your Personal Computer is protected. Fraudulent companies or persons may send genuine-looking emails that contain viruses and Trojans capable of extracting confidential information from your system. Do not open emails & attachments from unknown sender and make sure that the virus protection & firewalls on your computer are up to date.

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Delivery Charges
Your delivery charges will be displayed during the checkout process.
Get answers to our most frequently asked questions.
In how many days I will receive my outfit?
We want you to look fashionable as soon as possible & will ensure that the outfit reaches you at the earliest 5 to 8 working days for shipping within India, For International shipping 10 to 15 working days. There may be delays due to national and public holidays.
What if I miss a delivery?
If you are unavailable when our courier partner arrives with your delivery, they will make two more delivery attempts. If you’re still unavailable after the third attempt, your order will be returned to us. Whatsapp us or Call us on +91 89032 60653 within one working day of the third attempt and we’ll schedule another delivery date and time that suits you better.
What if I face issue in my delivery?
We partner with the best logistics companies to ensure hassle-free delivery. But if at all you face any issues do write to us at studiopehel.in@gmail.com or call us on +91 89032 60653

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CANCELLATION:

How can i cancel the order ?

You can cancel the order before it is shipped. Not applicable for all the products at our store. Just call us at the earliest.

How can I cancel return?

Changed your mind? Just give us a call and we’ll help you!

Can I cancel the order after the product has been shipped.
We are sorry once the outfit has been shipped, it cannot be cancelled. 

For COD orders, can I check the order before making the payments.
Sorry, we do not entertain this. Please pay our delivery guy first and then if for any reason you are unhappy with the outfit, follow the returns’ policy.

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Disclaimer! 

We try our best to take photos of products in a real-life like situations. We want actual products to look more and more similar to what you have seen on the product page/website. We do most of the photos in natural day light  without much equipment...we do not mostly Photoshop. All the girls in the photographs are not professional models... they are everyday happy girls  from our client base doing their studies or works just like you.There are times when a camera or a computer monitor can't match perspective of an eye. Slight shade differences are unavoidable. 

Also, with some products which involve handmade printing processes, there are chances of difference in color from the image you have seen. We would request you to consider that before you go shopping. You can also call us at +91-89032 60653

Later when you see the product in your hand and are not happy enough with your purchase, just call us at above numbers and mail us at studiopehel.in@gmail.com and we can arrange a replacement for you.

If you do have some ideas to make our photographs better for good you can mail your suggestions with product links directly to studiopehel.in@gmail.com

We'll be happy to hear from you for best :)

 Cheers & Regards
Team Studio Pehel

 

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